Etisalat is a telecommunications company providing services in many countries around the world, using the mobile virtual network operator business model. The purpose of Etisalat was to provide cheap calls to home for emigrants. Etisalat provides pay-as-you-go and contract based mobile SIM cards, offering wide range of mobile bundles, Top-Ups and Bolt-Ons, including recurring orders.

In order to fully perceive the main workflows of the project, at first place, our team concentrated on Knowledge Transfer Sessions and Confluence Articles. Understanding the full flow was a priority for our team, which made the test execution and automation process easier and more effective.